Software development, architecture, and technical leadership
Cristiam Mercado
Software Developer / Software Architect / Technical Leader
I design architecture and build software end to end, with deeper expertise in backend systems. I also guide engineering teams to turn business goals into clear, sustainable solutions built to grow.
Profile
Software with intent, teams with direction.
I am a systems engineer, software developer, software architect, and Technical Manager with more than twelve years of experience. I still write code and build solutions end to end, with deeper expertise in backend systems. My work combines technical execution, team guidance, and a practical view of business goals, delivery timelines, and quality.
Expertise
Where I bring the most value
01
Software development
I build products and features end to end, integrating web interfaces, APIs, services, and data persistence.
02
Architecture and backend
I design scalable, sustainable solutions using distributed services, microservices, reactive systems, and event-driven architectures.
03
Technical leadership
I guide engineering teams, align technical decisions with business goals, and work with OKRs, KPIs, and delivery planning.
Experience
More than twelve years building software
A career building digital products and enterprise solutions end to end, with particular strength in backend systems, architecture, and technical leadership.
2023/11 - Present
01
Experience Technology Architect / Technical Manager
Publicis Production
Software architecture and technical management for multiple accounts. Led engineering teams of up to 20 people through Technical Leads, owning hiring, performance, resource planning, and delivery. Designed solutions with microservices and event-driven architectures on Azure, Salesforce, and Veeva CRM, and drove AI-assisted automation that reduced manual workload by about 50%.
2023/08 - 2023/11
02
Technical Lead
Rappi
Technical reference for the Support and Automations team. Backend development with Kotlin, Node.js, PostgreSQL, microservices, and Apache Kafka, plus AI-based workflow automation using MCP.
2022/06 - 2023/07
03
Technical Lead / Senior Software Developer
Tul
Scalable system design, backend development, and technical mentorship using Java, Kotlin, Node.js, PostgreSQL, Apache Kafka, Spring Boot, and Project Reactor.
2022/01 - 2022/05
04
Technical Lead
Addi
Led backend development for Financial Core using Java, Kotlin, Node.js, Python, PostgreSQL, microservices, CQRS, DDD, and hexagonal architecture.
2021/08 - 2022/01
05
Senior Software Engineer
MercadoLibre
Backend services and REST APIs for account lifecycle management using Java, Kotlin, Node.js, and Spring Boot.
2017/02 - 2021/05
06
Technical Lead / Senior Software Developer
S4N
Solutions for clients including Copa Airlines, FedEx, eBay, Banco General de Panamá, Protección, and Nordstrom. Architectural decisions and technical guidance across backend and frontend development.
2016/09 - 2017/02
07
Analyst Developer
CLTech
Built Java and SQL Server components, REST services, and enterprise integrations for clinical laboratory information systems.
2015/03 - 2017/04
08
Software Developer
Blinsoft
Developed and maintained Vademed and a mobile CRM application for business operations and content management.
2014/09 - 2016/05
09
Software Developer
SUMMA Gestiones
Developed and maintained SIGEFI, a billing, inventory, and branch operations management system.
Projects and companies
Experience applied across different contexts
A selection of products, companies, and clients I have worked with directly or through consulting teams. Each context involved different technical and business challenges.
Technical stack
Tools I use with purpose
Background
Technical foundation and continuous learning
Education
Software Engineering
Universidad de Cartagena
2011 - 2016
Languages
Spanish
Native
English
B2
Certifications and courses
- Veeva Systems: Approved Email, CLM, Engage, and Vault PromoMats
- Agile project leadership
- Leadership foundations
- AWS architecture best practices
- Software architecture
- Practical leadership
Recommendations
What people who have worked with me say
I have worked with Cris for over two years, and he is truly an outstanding professional. What stands out most is his incredible attitude, he is always ready to help, a great listener, and genuinely open to feedback. Beyond his strong technical expertise, Cris is a positive leader who makes a real impact on the team. I highly recommend him to any organization looking for both skill and leadership.
Luis Madrigal Lobo
Engineering Director
Managed me directly
I had the opportunity to work with Cristiam Mercado and I want to highlight his excellent performance. He is a professional with great technical ability, leadership, and a results-driven focus. He stands out for his commitment, organization, and ability to guide teams effectively, adding value to every project. I highly recommend him for any professional challenge.
Translated from the original in Spanish.
Orlando Antonio Lorduy Florez
Senior Technical Lead
Managed me directly
I had the opportunity to work with Cristiam and can confidently say he is a strong and thoughtful tech leader. He combines solid technical judgment with a clear ability to guide teams through complex challenges without losing focus on delivery.
I would highly recommend Cristiam for any role that requires leadership, technical depth, and the ability to move projects forward effectively.
Julián Burbano
Senior Frontend Engineer
Reported to me directly
Contact
Let’s talk about the next challenge.
If you need support building a product, evolving a software solution, strengthening its architecture, or guiding an engineering team, feel free to reach out.
You can also contact me directly at
contact@cristiammercado.com